The Importance of Active Listening

The success of an organization or company, is determined by its leaders. Central circle of leadership is communication. Communication is an art or a way to communicate something, so that others understand us. "Communication is the most important skill in life. We spend most of our waking hours communicating "Stephen R. Covey. Subordinates in solving problems, we tend to rush in, to fix everything with good advice. But often we have failed, especially the failure to take the time to diagnose the problem to really understand in depth the problem first. We usually try to first intelligibility. Most people do not listen with the intent to horrible but they hear to answer. They are getting ready to speak, filtering everything through their own paradigms, reading their autobiography into other people's lives. To try to understand first, we need a paradigm shift that is not easy. We have been taught since childhood to speak, write and read. We are not taught, how good to hear it. Heard there are several levels, ranging from not trying to hear, pretending to listen, to hear only the parts that we like it, attentive listening and active listening Active Listening is the central point of communication. 


Active listening more effectively used, if the other person has a problem. Starting from the problems experienced by children, adolescents, their parents until problems at the company. Active listening goal is to help the person move from a problem that looks to the underlying problem or problems are real, preventing you to solve problems, help the other person to solve problems independently and stimulate a warmer relationship. Active listening is listening to respond to the words, intentions and feelings of the listener. By responding, words, intentions and feelings of the speaker, the listener will be delighted, because feelings can dilesap little by little, it could be more friendly and more profound sense of affection. The other person will begin to listen to you and be more responsible. You do not have to be a "super".